Frequently Asked Questions
Everything you need to know about shopping with Sanskruti
What materials are used in your ethnic wear collection?
We use premium quality fabrics including pure silk, hand-woven cotton, and high-grade georgette. Each product page contains specific details about the fabric and craftsmanship involved.
How do I determine the right size for my order?
Please refer to our detailed Size Guide located on each product page. We provide measurements for bust, waist, and hips in both inches and centimeters to ensure a perfect fit.
How long does shipping normally take?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping may take 10-15 business days depending on the destination.
What is your return and exchange policy?
We offer a 7-day return policy for unused items with original tags intact. If you receive a damaged product or need a different size, you can initiate an exchange through our returns portal.
Do you offer customization or bespoke tailoring?
Yes, for select bridal and premium collections, we offer minor alterations and custom stitching. Please contact our support team via WhatsApp or email with your specific requirements.
How should I care for my Sanskruti garments?
Due to the delicate nature of hand-embroidery and natural dyes, we recommend dry cleaning for all silk and heavily embellished outfits. For cotton items, a gentle hand wash in cold water is advised.